FAQ
Frequently Asked Questions
Below questions are most concerning from the inquiries we received. Listing here for your fast review.
The prices showed on our website can be used as a reference. If you have any other requirements, pls contact our sales representatives via email or through the online chat on WhatsApp. we will send the catalogs with prices accoridng to your requirements by email or online.
Of course, free samples are available. Sample fee and freight may apply, which can be refunded or deducted when you make the bulk order after sample confirmation.
Of course, we support customized OEM and ODM services including logo, packaging, color, material, and specification customization.
Yes, we can deliver goods to your forwarder, warehouse or other address as required.
Yes, we conduct strict quality control and 100% inspection before packing and shipment.
Please provide photos or videos for verification. We will offer replacement, return, refund or compensation based on the actual situation.
MOQ varies by product. Generally, our starting MOQ is 100pcs. We can also negotiate for trial orders.
Prices are flexible based on order quantity, payment terms, and production schedule. We welcome reasonable negotiation.
Sea freight, air freight, express delivery (DHL / FedEx / UPS / TNT), and door-to-door service.
Yes, we support FOB, CIF, CFR, EXW, DDU, and DDP shipping terms.
Of course, we provide photos or videos of production, packaging, and inspection upon request.
We work with stable cooperative factorys for 10+ years, which can better control the production lines and product quality.